Pass
Concierge
Flights followed. Trips looked after.
Pass, for your next flight in your phone’s wallet and your logbook on every device. Velberget Concierge, for a person of your own who looks after every trip.
Membership plans
UK prices.
Pass
Your next flight in your phone’s wallet, your logbook on every device and more than 1 trip followed at a time. On the busiest days, Pass alerts are checked first.
Alerts are free for every flight you follow, even when Flyteller is closed.
Follow more than 1 trip at a time
Your next flight in your phone’s wallet, its gate changing as it does
Where your plane is, live on the map
An AI assistant for your trip, with a monthly limit
Your logbook on every device
The Velberget look, in the app and on the website
Parking and lounges for your dates, before each trip from a UK airport
No Google ad on the website
Velberget Concierge
By application
50 founding places
A concierge of your own.
£1,450
a year
or £144.99 a month
The first 50 members: £949.99 a year, or £95 a month, for as long as they stay, or come back within 30 days.
Everything in Pass, with alerts on every trip
Pass Family for up to 6 people
A personal concierge, by message or email
Delays and cancellations handled for you
Disruption rebooking
A brief before every trip
Delay claims drafted and sent with you, with no fee and no share taken
6 fast-track passes a year
Lounges booked at cost within your limit, not included
A metal card with your concierge’s number, and a tag that helps a lost bag find its way back
No mark-ups. What we book for you is paid for separately, at a price you see first.
An AI assistant answers simple questions at any hour and says it is one. Anything larger goes to your concierge.
Pass
Velberget Concierge
Pass’s card is in your phone’s wallet: your next flight, its gate changing as it does. Gates where the airport sends them.
The whole airport, free.
Departure boards and maps for 4,081 airports, Dine & shop and Essentials. Every flight you follow alerts you, even with Flyteller closed.
More than 1 trip at a time.
Without Pass, you follow 1 trip at a time. With Pass, you follow several at once, up to 30 flights on each phone or browser. Pass also puts your logbook on every device, and its alerts are checked first on the busiest days.
Your next flight is in your wallet.
It lives in your phone’s wallet and shows your next flight without opening the app: the gate, updated when it changes, the departure time and the terminal. It isn’t a boarding pass.
Gates where the airport sends them.
A person at the desk from 9 am to 11 pm.
Every day, UK time. Outside those hours an AI assistant answers and says it is an AI. Urgent requests ring your concierge at any hour.
Velberget Concierge is £1,450 a year, or £144.99 a month, by application. The first 50 members: £949.99 a year, or £95 a month, for as long as they stay, or come back within 30 days.
Compare plans
Free
Pass
Pass Family
Concierge
Pass
The app
Departure boards and maps for 4,081 airports
Alerts while Flyteller is open, for every flight you follow
Alerts when Flyteller isn’t open
A warning when the plane for your flight is running late
Where your plane is, live on the map
An AI assistant for your trip
Alerts checked first on the busiest days
Follow a flight by its number, on any day
Follow more than 1 trip at a time
Your next flight in your phone’s wallet, its gate changing as it does
Your logbook on every device
The Velberget look, in the app and on the website
Parking and lounges for your dates, before each trip from a UK airport
No Google ad on the website
Your concierge
A personal concierge, by message or email
Disruption rebooking
A brief before every trip
Delay claims drafted and sent with you, with no fee and no share taken
6 fast-track passes a year
Lounges booked at cost within your limit, not included
Fast track, lounges and cars arranged
A metal card with your concierge’s number, and a tag that helps a lost bag find its way back
What we book for you, such as a car, fast track or a lounge, is paid for separately, at a price you see first.
More free than 2 of the 2 apps we compared.
Flyteller
A leading flight-tracking app
Another popular flight app
Live status, gate and terminal
A delay estimate, with the likely reason
Where the plane for your flight is now
Share your flight
Add a flight from your boarding pass
Add flights from your email or calendar
Your flight history and stats
Departure and arrival boards
Terminal maps, with the walk to your gate
Live security queue times
Places to eat and shop, open now
In a web browser
iPhone and iPad
Android
Apple Watch
Widgets
Live Activities
Languages
A person who arranges your travel
Based on the paid plans and features listed on each app’s own App Store page, read on 26 October 2026.
Pass
Will the free app stay free?
Yes. Everything in it today stays free.
Are there ads?
There are no ads from ad networks in the apps. An offer from a company that pays us, such as car hire or an eSIM, says Ad beside it. On the board and an airport’s pages we may show news of our own, which says From Flyteller, or another company’s paid ad, which says Ad and its name. The website may also show 1 ad from Google, labelled as one, at the end of 2 airport pages: Essentials and Dine & shop. It’s never a pop-up, a video or a sound, and members never see that one, nor does a Velberget Concierge member’s family.
What’s on the Pass card?
It lives in your phone’s wallet and shows your next flight without opening the app: the gate, updated when it changes, the departure time and the terminal. It isn’t a boarding pass.
Which flights get alerts when Flyteller isn’t open?
Every flight you follow, in the free app too, up to 30 at a time on each phone or browser, with a warning when the plane for your flight is running late. On the busiest days we check flights followed by Pass and Velberget Concierge members first, so a free alert can come late or be missed. Without Pass, you follow 1 trip at a time, and alerts start on 2 new shared flights a month.
How far ahead can I follow a flight?
Any day the flight data covers, up to 179 days ahead, in the free app too. Alerts start a day before the flight.
Velberget Concierge
What’s the difference between Pass and Velberget Concierge?
Pass is the app, working on more of your trips. Velberget Concierge adds a person: someone who knows how you travel and looks after every trip.
What comes with Velberget Concierge in the post?
A numbered metal card with your name on the front and your concierge’s number on the back: if your phone is lost, stolen or flat, call from any phone and give your membership number. And a metal tag for your bag, with a code and no name: whoever finds the bag scans it and tells us where it is, and your concierge takes it from there.
Who is my concierge?
One person on our team, the same each time. An AI assistant answers simple questions at once, and always says it’s the assistant.
When can I reach my concierge?
Your concierge is there every day from 9 am to 11 pm UK time. Outside those hours the AI assistant answers. Urgent requests ring your concierge at any hour.
Do you use AI?
For simple things. The assistant answers questions about your trip at any hour, and books small extras, such as fast track or a lounge, within a limit you set. Anything larger, and anything that goes wrong, goes to your concierge.
Why is Velberget Concierge by application?
A concierge can look after only so many people well. Applying is free and commits you to nothing.
Paying and cancelling
What does Velberget Concierge cost?
£1,450 a year, or £144.99 a month. The first 50 members pay £949.99 a year, or £95 a month, for as long as they stay, and keep that price if they come back within 30 days of leaving. What we book for you, such as a car, fast track or a lounge, is paid for separately, at a price you see first.
Can a company pay for Velberget Concierge?
Yes. Velberget Concierge for companies is £1,950 + VAT a year for each named traveller, from 3 travellers, invoiced once a year.
How does Flyteller make its money?
Members pay for it: Pass pays for the software, and Velberget Concierge for your concierge’s time. Partner links may also earn us a commission if you book, at no extra cost to you, and the website may show 1 ad, which members never see. We never buy anything in advance.
How do I cancel?
You buy Pass and Velberget Concierge in the app through the App Store. Apple takes the payment from your Apple Account and sets the price shown before you confirm. Both are subscriptions: they renew every year or every month, at the price shown, until you cancel. To cancel, open Settings on your iPhone, tap your name, then Subscriptions, and cancel at least 24 hours before the renewal. If you cancel, you keep what you paid for until the end of that period. Apple, not Flyteller, handles refunds: ask at reportaproblem.apple.com. Flyteller can’t refund a payment Apple took. Deleting your Flyteller account doesn’t cancel your subscription: cancel it in Settings as well. You must be 18 or over to buy. Restore purchases, in the membership screen, gives back a subscription you already have.
Is membership available outside the UK?
The prices here are for the UK. Prices for other countries aren’t set yet.
Your details
Do I need an account?
For membership, yes: it keeps your logbook in step across your devices, and your membership goes wherever you sign in. The free app needs none.
Velberget Concierge for companies For the people who travel for your firm, from 3 travellers.
? Questions What it costs, how to pay and cancel, and the rest.
Leave light. Arrive well.
Departure boards and maps for over 4,000 airports. Free to use.
Company
Legal
Times and gates can change at short notice. Always check the screens at the airport.
© 2026 Flyteller
Flyteller is a trading name of Envol Ltd, registered in England and Wales, company number 17505466. Registered office: 66 Paul Street, London, England, United Kingdom, EC2A 4NA.